Careers at South Metro

South Metro Federal Credit Union, a successful member focused credit union in the south metro area has expanded and we now have locations in Prior Lake and Shakopee.

If you want to join a growing organization and a winning team with a strong mission and a collaborative, supportive work environment, please indicate the position and submit your résumé in confidence to us at Careers@Southmet.com.

Our current openings include:

careers

SMFCU offers a competitive wage & benefit package including a 401(k) savings plan.

South Metro Federal Credit Union is an Equal Employment Opportunity Employer.

Member Service Representative Full-Time

As a valued colleague of SMFCU, you play a critical role in delivering an exceptional Member experience during every interaction. This unique position requires an individual who has a strong commitment to consultative Member service, in an environment where growth is occurring in all business lines.

Responsibilities include:

  • Accurately processing transactions related to teller services, cash management, and new depository account opening: including checking, savings, certificates, and HSA and IRA accounts
  • Making referrals to other departments within the Credit Union as appropriate, such as mortgage lending and business lending
  • Generating new consumer loans that are less complex in nature
  • Acting as a point of first impression for SMFCU, this individual must possess and deliver a commitment to Member service, satisfaction and loyalty
  • Engaging and building strong relationships with new and existing Members to effectively identify and make recommendations to solve their financial needs: including, but not limited to, new products, services and technology-based solutions.
  • Operating in full compliance with internal policies and procedures, as well as applicable regulations and laws

Qualifications:

  • 3+ years financial institution experience, including teller and new account opening responsibilities preferred
  • Demonstrated experience in providing exceptional Customer/Member service
  • Excellent verbal/written communication and interpersonal presentation skills, with the ability to make strong product or service recommendations
  • Proficient in Microsoft Office Suite of products
  • Self-motivated and self-directed
  • Detail-oriented with the ability to meet deadlines

If you want to join a growing organization and a winning team with a strong mission and a collaborative, supportive work environment, please indicate the position and submit your résumé in confidence to us at Careers@Southmet.com.

SMFCU offers a competitive wage & benefit package including a 401(k) savings plan.

South Metro Federal Credit Union is an Equal Employment Opportunity Employer.

Member Service Representative Part-Time

As a valued colleague of SMFCU, you play a critical role in delivering an exceptional Member experience during every interaction. This unique position requires an individual who has a strong commitment to consultative Member service, in an environment where growth is occurring in all business lines.

Responsibilities include:

  • Accurately processing transactions related to teller services, cash management, and new depository account opening: including checking, savings, certificates, and HSA and IRA accounts
  • Making referrals to other departments within the Credit Union as appropriate, such as mortgage lending and business lending
  • Generating new consumer loans that are less complex in nature
  • Acting as a point of first impression for SMFCU, this individual must possess and deliver a commitment to Member service, satisfaction and loyalty
  • Engaging and building strong relationships with new and existing Members to effectively identify and make recommendations to solve their financial needs: including, but not limited to, new products, services and technology-based solutions.
  • Operating in full compliance with internal policies and procedures, as well as applicable regulations and laws

Qualifications:

  • 3+ years financial institution experience, including teller and new account opening responsibilities preferred
  • Demonstrated experience in providing exceptional Customer/Member service
  • Excellent verbal/written communication and interpersonal presentation skills, with the ability to make strong product or service recommendations
  • Proficient in Microsoft Office Suite of products
  • Self-motivated and self-directed
  • Detail-oriented with the ability to meet deadlines

If you want to join a growing organization and a winning team with a strong mission and a collaborative, supportive work environment, please indicate the position and submit your résumé in confidence to us at Careers@Southmet.com.

SMFCU offers a competitive wage & benefit package including a 401(k) savings plan.

South Metro Federal Credit Union is an Equal Employment Opportunity Employer.

SouthMet Testimonials

I love going here. They treat you as a member - not a customer like most banks do. I recommend this place to anyone. - Natasa

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